> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chainstack.com/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://docs.chainstack.com/feedback

```json
{
  "path": "/docs/self-hosted/support",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# Support and feedback

> Get technical support and submit feedback for Chainstack Self-Hosted to receive direct engineering help and influence the product roadmap.

Learn how to get help and provide feedback on Chainstack Self-Hosted.

## Getting help

### Documentation

Start with the documentation for answers to common questions:

* [Quick start guide](/docs/self-hosted/quick-start) — Installation walkthrough
* [Troubleshooting](/docs/self-hosted/troubleshooting) — Common issues and solutions
* [FAQ](/docs/self-hosted/faq) — Frequently asked questions

### Technical support

For technical issues and questions:

**Chainstack Support Center**

[https://support.chainstack.com/hc/en-us](https://support.chainstack.com/hc/en-us)

When contacting support, please include:

```bash theme={"system"}
./cpctl status > diagnostic.txt
kubectl get events -n control-panel >> diagnostic.txt
kubectl get events -n control-panel-deployments >> diagnostic.txt
timestamp=$(date +%s)
touch debug-$timestamp.txt
debug=debug-$timestamp.txt
for pod in $(kubectl get pods -n control-panel -o name); do
  echo "=== $pod ===" >> $debug
  kubectl logs $pod -n control-panel --since=1h 2>/dev/null >> $debug
done
for pod in $(kubectl get pods -n control-panel-deployments -o name); do
  echo "=== $pod ===" >> $debug
  kubectl logs $pod -n control-panel-deployments --since=1h 2>/dev/null >> $debug
done
```

1. **Description of the issue**
   * What you were trying to do
   * What happened
   * What you expected to happen
   * Steps to reproduce

### Community resources

Additional resources for blockchain node operators:

* Ethereum documentation: [ethereum.org/developers](https://ethereum.org/developers)
* Reth documentation: [reth.rs](https://reth.rs/)
* Prysm documentation: [docs.prylabs.network](https://docs.prylabs.network/)

## Providing feedback

### Feature requests

Have an idea for a new feature? We want to hear it!

**Submit:** [Chainstack Feedback](https://ideas.chainstack.com/en?b=6968ecf76c93cb94db0422c8)

When submitting feature requests, please include:

* Description of the feature
* Your use case / why it's valuable
* Any specific requirements or constraints

### General feedback

We welcome all feedback — positive or constructive:

**Submit:** [Chainstack Feedback](https://ideas.chainstack.com/en?b=6968ecf76c93cb94db0422c8)

## Contact summary

| Purpose           | Contact                                                                           |
| ----------------- | --------------------------------------------------------------------------------- |
| Technical support | [support.chainstack.com](https://support.chainstack.com/hc/en-us)                 |
| Feature requests  | [Chainstack Feedback](https://ideas.chainstack.com/en?b=6968ecf76c93cb94db0422c8) |