150+ cryptocurrencies
Chainstack supports topping up your balance with 150+ cryptocurrencies.- Top up your balance.
- Edit your credit card details.
- Check for failed payments and settle them.
- View your current metered usage by category and its cost.
- Manage your organization subscription plan and support level.
Manage the pay-as-you-go setting
With the pay-as-you-go setting enabled in your Billing, your Chainstack services will stay operational on reaching your plan’s quota limit. Going over the limit will trigger the pay-as-you-go charges. With the pay-as-you-go setting disabled, you introduce a hard limit to your plan. On reaching the quota, your Chainstack services will stop and you won’t be charged on going over the limit. In both cases, you will receive at least two email notifications—on using up 80% of your plan’s quota and on using up 100%.Top up your balance with crypto
You can top up your balance with your Coinbase account or directly with cryptocurrency. If there’s a token that you’d like to top up with, it’s most likely supported. See the 150+ supported tokens and coins with NOWPayments.Top up with a Coinbase account or wallet
To top up the balance with your Coinbase account:- Go to Billing.
- Click Top up.
- Click Crypto.
- Pick an amount to top up with
- Click Coinbase Commerce.
Top up with NOWPayments
- Go to Billing.
- Click Top up.
- Click Crypto.
- Click NOWPayments.
- Pick an amount to top up with.
- Pick a token to pay with. Proceed to pay
Top up with a non-custodial wallet
You can top up the balance using your preferred non-custodial wallet. For example, MetaMask, Coinbase Wallet, and others. To top up the balance with a non-custodial wallet:- Go to Billing.
- Click Top up with crypto.
- Select a predefined amount or type in your amount. Click Next.
- Select the cryptocurrency.
- Send the cryptocurrency to the respective generated address.
Edit your credit card details
If you need to edit your credit card details, do the following:- Go to Billing.
- Next to Credit card, click Edit.
- Enter new details.
- Click Update.
Settle failed payments
If both the crypto balance and credit card deduction tries were unsuccessful, a payment is considered failed. Your Chainstack services get suspended on the first failed payment attempt or remain operational for three days depending on the plan level and your API calls will stop processing as a result. Your Chainstack endpoints will remain the same and will be back to operational when the failed payments are settled. If the failed payments are not settled within 14 days after the first failed attempt, your Chainstack endpoints will be deleted. There are the following ways to settle failed payments:- Add a new credit card. If its balance is sufficient, failed payments will be deducted automatically.
- Retry your payment manually and deduct the due amount either from your balance or credit card.
- Make sure that a payment method of your choice has sufficient funds.
- Go to Billing > Balance.
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Next to the failed payment, click Retry with and select one of the following:
- Credit card — to deduct the amount due from a credit card linked to your account.
- Balance — to deduct the amount due from your crypto balance. See how to top it up.
Manage your organization subscription plan and support level
You can manage two major options of your organization billing:- Your subscription plan
- Your support level
Changing your subscription plan
To change your subscription plan:- In the left navigation bar, click Billing.
- Next to Plan, click Change.
- Select a new subscription plan and click Next.
- Check the details of your new subscription plan and click Confirm.
Rate limits for Developer plans
A free Developer plan has a rate limit of 30 request per second. However, this does not affect paid subscription plans.Changing your support level
To change your support level:- In the left navigation bar, click Billing.
- Next to Support level, click Change.
- Select a new support level and click Next.
- Check the details of your new support level and click Confirm.